Category: Case Studies

Mainframe Tuning at Banque Postale: CPT Tames Uncontrolled Growth at a Major French Financial Institution

Mainframe Tuning at Banque Postale: CPT Tames Uncontrolled Growth at a Major French Financial Institution

Background Founded in January 2006 as a subsidiary of the national postal service, La Banque Postale has proven itself to be a strong and dynamic organisation, posting impressive growth despite several years of poor economic conditions. It has succeeded by placing a special emphasis on customer satisfaction, a strategy that…

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Database Performance Tuning: Critical Deployment Problems Solved at Canadian Telecommunications Company

Database Performance Tuning: Critical Deployment Problems Solved at Canadian Telecommunications Company

Background Rogers Communications, Inc. is a leading provider of wireless, cable, high speed Internet and telephone service for residences and businesses across Canada. It was in the final stage of rolling out a customized version of ClickSoftware’s ServiceOptimization suite for scheduling customer appointments, intended to optimise support schedules and make…

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Tesco: CPT Boosts Mainframe Performance to Handle the Christmas Peak

Tesco: CPT Boosts Mainframe Performance to Handle the Christmas Peak

Background Tesco is the world’s third largest grocery retailer with operations in 13 international markets. It prides itself on providing increasing choices to its customers through its expanding international presence, innovative retail services and growing non-food offerings. In the UK, where Tesco is known as the country’s favourite retailer, the…

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Case Study: Application Portfolio Rationalisation

Case Study: Application Portfolio Rationalisation

For all enterprises wrestling with the pressures of high cost of information technology ownership and the risks associated with the support and maintenance of legacy application portfolios. Typically 80% of the IT budget is allocated to maintenance and support of the existing application portfolio that relies on technology platforms, licensed…

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IT Strategy, Architecture, and Sourcing Services: Federal Government Agency

IT Strategy, Architecture, and Sourcing Services: Federal Government Agency

CPT was engaged for a series of consulting assignments over several years, including: Selective Sourcing Strategy & Business Case; ICT Strategic Plan – development, implementation and periodic review and updates; US Free Trade Agreement – Scoping Study – systems assessment, business requirements, delivery strategy and architecture; IT Benchmarking – assessment…

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A Corporate Data Warehouse Solution: National Telecommunications Corporation

A Corporate Data Warehouse Solution: National Telecommunications Corporation

CPT Global was a strategic partner responsible for a Corporate Data Warehouse solution. This work covered the formulation and implementation of a standard data warehousing strategy that was seen as critical to ensure the realization of both a tactical and strategic business benefit. Integral to this strategy was the design…

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CPT Service Level Management:  Federal Government Department

CPT Service Level Management: Federal Government Department

CPT Global is currently responsible for Service Level Management within a government Department that is going through an outsourcing exercise. One of the objectives of this project is to identify Service Levels that will be used to gauge the effectiveness of a service provider in delivering Information Technology services post…

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ABOUT CPT GLOBAL

CPT Global is a specialist IT consulting services company with operations in Australia, North and South America, Europe and Asia. Listed on the Australian stock exchange (ASX:CGO), CPT is a market leader in the provision of Capacity planning,
Performance tuning, Testing and Management of IT Consulting Services.

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