Artificial Intelligence

Artificial Intelligence & Machine Learning

Artificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans. AI is moving beyond the simple and repetitive mimicking activity of Robotic Process Automation (RPA) and into more advanced capability that will give computers the abilities of:

  • Speech recognition
  • Learning
  • Planning
  • Problem solving

This is set to change the world as we know it.

The rapid progress in computing power has followed Moore’s Law over the last 50 years, with power doubling every 2 years (see below).


But now, after five decades, chips are still getting better, but at a slower pace (number-crunching power is now doubling only every 2.5 years, says Intel). This does not mean progress in computing will suddenly stall, but the nature of that progress is changing.

The future of computing will be defined by improvements in three areas beyond raw hardware performance. The first is software. AI systems and “deep learning” technology are modelled partly on the way the human brain works and shows that huge performance gains can be achieved through new algorithms that recognise and ‘learn’. Indeed, slowing progress in hardware and the continued drive for improvement will provide stronger incentives to develop cleverer software.

We are only at the early-stages of recognising the opportunity and benefits that can be driven through these technologies development, however progress is being made rapidly. CPT takes a hands-on role with this new technology as we experiment with Alexa skills, Machine Learning, Cognitive Computing and continue to build our network of partnerships with the world’s leading AI & ML players.

Artificial Intelligence and Machine Learning technologies are already here and can be used to enhance how your business operates now.

Voice Assistants

There has been significant focus and effort by major technology players (Apple, Amazon, Google) over the past few years in the space of natural voice recognition software. There is even talk of the ‘Voice Wars’ between Siri, Alexa and Google Assistant. This is because the next level of interaction between technology and humans is expected to be largely initiated by voice rather than text and these interactions are looking to move beyond the phone or laptop into the home and out into the world through Internet-Of-Things (IOT) enabled devices connecting with vast amounts of data and AI capability.

The technology and ability to connect devices and information is already here. Now it is all about how it can best be used to improve the consumer experience and/or business performance.

We have been experimenting with building our own Alexa voice-controlled skills and the power is clear. If you would like to get ahead of the curve, speak to us about how Voice Assistants can help separate your business from your competitors or can exploit new opportunities.

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