Digital Assurance

Digital business demands robust reliable systems. Business now depends on technology working as it should. Customers are less forgiving and the options available and ease of switching is like never before. Downtime has a direct and consequential impact on reputation, loyalty, revenue and profitability. Today’s business leaders needs assurance that their digital solutions will deliver.  They need assurance that their applications can scale elastically to easily manage volume spikes and demand surges. They need assurance that failure is minimised and that early warning systems work and recovery actions are fast, effective and human-centric in the event of downtime. They need the added assurance that disaster recovery and business continuity plans actually work in real world scenarios and can protect their business against the ever present threats we face today.

Some staggering statistics on digital/IT project delivery

  • suggests that for every US$1Bn invested, US$122m is wasted due to lack of project performance
  • Geneca estimates that up to 75% of software projects fail
  • Changepoint estimates that 80% of project managers don’t understand how their project aligns to business strategy
  • estimates that high performing organisations complete 89% of their stated projects, while low performers complete 36%


When it comes to cost of unforeseen downtime, the impact can be catastrophic:

  • Direct revenue losses stemming from inability to capture and process customer orders
  • Irreparable reputation damage resulting in lost customers and immediate business decline
  • Loss of competitive positioning as customers switch to other providers
  • Other consequential losses

CPT delivery assurance services

Performance Engineering
Capacity Planning
Service Availability
Project Services
Enterprise Testing
Business Continuity

Digital Business Risk Management

  • Risk Frameworks
  • Business Continuity & Disaster Recovery Planning
  • Risk Managers

Project Assurance & Governance

  • Testing Governance
  • Project & Program Management
  • Program Office
  • Benefits Realisation and Post Implementation Reviews

Production Assurance

  • Problem & Incident Managers
  • Major Event Planning & Command Centres
  • Capacity Management
  • Infrastructure Services
how can we help you?

Contact us at the CPT office nearest to you or submit an inquiry online.

Do you need delivery or production assurance?