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Strategic Sourcing Options |
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This paper provides a background on outsourcing, covering the move from full outsourcing to the current trend of selective sourcing. The paper discusses the key drivers and benefits of each model and covers the key options and tactics for creating an low risk outsourcing arrangement. |
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Implementing ITIL Service Management Capability in a Multi-sourcing Delivery Model |
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This document provides an overview of how CPT uses an enhanced ITIL framework as a basis of assessment, process improvement and delivery of services in an IT organisation. The document also provides an overview of the Service Management framework and how the ITIL model can assist in the implementation of this delivery model especially in an outsourcing or multi-sourcing environment to create a low risk delivery model where the IT Organisation is in control. |
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Improving IT Governance for Selective Outsourcing Delivery Models |
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This discussion document has been prepared to highlight some of the key issues of a complex IT selective sourcing delivery models and some of the key IT governance options that CPT considers “best practice” in managing the potential risks.
IT governance can be defined as 'a structure of relationships and processes to direct and control the enterprise in order to achieve the goals of a business by adding value while balancing risk versus return over IT and its processes'
This discussion paper is a supplement to the CPT ITIL Service Management Capability White Paper. |
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Future of the Mainframe: What to do with an Empty Mainframe? |
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This discussion paper looks positively on what the future of the mainframe may transition to in the future. The ability to consolidate midrange Unix server farms as well as being able to support mission critical web based applications within the security and scalability of the mainframe enterprise server environment. |
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Reducing Cost of IT ~ Sourcing Arrangements |
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The purpose of this white paper is to look at the options and tactics for IT organisations approaching the end of an outsourcing contract or those organisations that are looking to remove the risks and costs associated with delivering IT services. |
